Orchid statement chain

Exchanges are only accepted if

1) Product is wrong

2) Product is defective

Refunds are made on a case to case basis. You would need to email our customer service team at xvxiibyvidhi@gmail.com

1) Customer's negligence in buying the wrong item

2) Customer provides the wrong mailing address during checkout

3) Customer simply does not like the product

4) Customer does not want to wait very long for the item delivery​

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* NO refund/exchange is entertained 10 days after the purchase of a product

​We regret to inform you that Exchanges and refunds are not entertained for other reasons. Refunds are only made on a case to case basis. Do drop us an email for further inquiries at xvxiibyvidhi@gmail.com. We will get back to you within 24 hours. Thank you.